How soon can I expect my order?
We aim to send out UK in stock orders within 3-5 days. Made to order Framed prints take 5-7 working days and Lampshades 10-14 from days of payment. International in stock orders within 3-5 days. Made to order Framed prints take 7-14 working days and Lampshades 14-21 from days of payment. Working days do not include weekends, bank or seasonal holidays. We don't like keeping you waiting & do try to get all orders made & sent as quickly as possible!
How can I track my order?
As soon as your order is ready to be shipped out we will send you a shipment confirmation email with the delivery information and a link to track your order online.
How long does it take to get an order confirmation email?
If you recently placed an order, but did not receive an order confirmation email within an hour please check your spam or junk mail folder.
Can I exchange or return my purchase?
Your purchase can be refunded or exchanged if returned within 14 days of receipt. You as the buyer are responsible for the return mailing cost. We recommend you get proof of postage and use a trackable service. If you would like to do this please contact us via email and state whether you would like a refund or exchange and we will get back to you.
Cut fabric is non refundable.
Framed prints are made to order and non refundable.
Made-to-order products, cannot be returned or exchanged unless faulty. Should you decided to cancel your made-to-order fabric or furniture for any reason, a cancellation fee of 25% of the order price will be charged.