Delivery

UK:

Standard UK delivery: From £2.50

UPS: From £6.49

EUROPE:

Delivery via UPS

Ireland, Northern Ireland, Belgium, Netherlands, Luxembourg, France, Germany, Monaco, Austria, Czech Republic, Denmark, Finland, Greece, Italy, Poland, Portugal (excluding Azores and Madeira), Spain (excluding Canary Islands, Ceuta and Melilla), Sweden, Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Romania, Slovak Republic, Slovenia from £11.90

REST OF WORLD:

Delivery via UPS

Channel Islands,Iceland, Liechtenstein, Norway, Switzerland  from £23.12

Canada, Mexico, United States from £23.88

Australia, Hong Kong, Indonesia, Malaysia, Singapore, Taiwan, Thailand  from £31.69

India, Israel, New Zealand, Saudi Arabia, United Arab Emirates, Vietnam from £36.61

 

We aim to ship all products within 3 working days of receiving an order. In the UK we use Royal Mail + UPS. Overseas, we use UPS and we will send you confirmation along with tracking details as soon as your item(s) are despatched.

Please note that these charges only include delivery; therefore non-EU customers will be responsible for any import duties and local taxes.

We are unable to redirect orders once they have been dispatched.

COLLECT FROM THE FOLKESTONE SHOP

How does your "Collect from the Folkestone store" service work?

We offer "Collect from the shop" to customers local to the folkestone store. If you have selected "Collect from the folkestone shop" at checkout, you will be notified when your order is ready to collect from the store along with its opening hours.

When collecting your order, you will need to verify your identity by bringing the payment card you used to purchase, and a valid form of ID (i.e. one of Passport, drivers licence, national ID card).

We are now shipping to most countries, shipping cost for your country will be provided at the Check Out.

If your country is not listed, please email studio@kittymccall.com with the items you are purchasing, delivery address and contact details. We will get back to you with a shipping cost.

We are unable to deliver to P. O. Boxes or BPFO addresses. We do not ship to hotel or forwarding company addresses.

If your delivery address is outside of the EU, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Kitty McCall cannot be held responsible for these charges.
If you wish to find out more information please contact your local Customs and Excise office.
**International shipments may be subject to cross-border inspections by customs authorities. This may cause a delay in delivery.