Delivery
All stock items are shipped within 2 - 5 business days after payment has been made.
If any items are not in stock, please allow 2-3 weeks for delivery. You will be notified when your order has been shipped.
For all furniture items, lead time is 6 - 8 weeks as these items are hand crafted in the UK and are made to your order.
Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us.
UK:
Standard UK delivery: from £2.50
Next Working Day Delivery: £8.95 (Order before 11am weekdays MON - THUR
Free standard shipping on orders over £50
COLLECT FROM THE FOLKESTONE SHOP
How does your "Collect from the Folkestone store" service work?
We offer "Collect from the shop" to customers local to the folkestone store. If you have selected "Collect from the folkestone shop" at checkout, you will be notified when your order is ready to collect from the store along with its opening hours.
When collecting your order, you will need to verify your identity by bringing the payment card you used to purchase, and a valid form of ID (i.e. one of Passport, drivers licence, national ID card).
EUROPE
Delivery: from £7.50
REST OF WORLD
Delivery from £9.00
WHERE WE SHIP TO
We are now shipping to most countries, shipping cost for your country will be provided at the Check Out.
If your country is not listed, please email studio@kittymccall.com with the items you are purchasing, delivery address and contact details. We will get back to you with a shipping cost.
We are unable to deliver to P. O. Boxes or BPFO addresses. We do not ship to hotel or forwarding company addresses.
If you wish to find out more information please contact your local Customs and Excise office.
**International shipments may be subject to cross-border inspections by customs authorities. This may cause a delay in delivery.